1 Message
My internet only plan price has signifactly increased. Can an existing customer be eligible for any promotions?
I noticed my previous 2 billing cycles have significantly increased. I was paying $65 a month for internet and now its almost $100. Can I please have some assistance finding a deal that doesn't cost so much?
Thank you.
Accepted Solution
XfinityAdrienne
Official Employee
•
1K Messages
11 months ago
Hey there, @tpdietz! We can certainly explore all available options with your Internet services with you directly to ensure you are receiving the best rate for the services you love and enjoy. Can you please send us a DM to get started?
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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