My internet is not working

user_c7vi11, Hi there! Thanks for reaching out. I can understand the importance of your internet services working correctly as a consumer myself. I am sorry to learn about this experience. You've reached the right team of XFINITY experts who can help. One awesome way to monitor your service for interruptions is via our Digital Status Center. Here is a great link for more details on troubleshooting, checking the connection status of your equipment, and for checking on the status of a service interruption here. You will want to sign in with your XFINITY ID and password on the welcome page. Please let me know if this helps.