My internet is down

user_w0kcpm - Hello there, and thank you so much for reaching out. I know how frustrating it can be when your Xfinity internet isn’t working on your TV, and I’m really glad you came to us for help. You’re in the right place — we’ll walk through this together and get things back up and running. To get started, could you tell me if you see any error messages or error codes on your TV screen? Also, when you search for a WiFi signal, is your home network name showing up?
We’ll take it one step at a time.