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Monday, December 30th, 2024 12:48 AM

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My internet is down

I chatted with someone and they said my internet would be working in 29 minutes and it’s not working yet 

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Retired Employee

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1.4K Messages

1 year ago

@user_xnr5be
Hi, there. I am sorry to hear that your internet is down. Have you had a chance to check on the status using the Xfinity App? That is where you are going to find the most up-to-date information. A newer tool that we launched is the Status Map. That has some pretty good information too.

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