1 Message
My internet goes down weekly for a few hours
Hi my Internet has been going down every week for a few hours (always when I want to WFH) why is this happening? My neighbors a couple blocks over aren’t affected by the outages
1 Message
Hi my Internet has been going down every week for a few hours (always when I want to WFH) why is this happening? My neighbors a couple blocks over aren’t affected by the outages
Again
Expert
•
30.8K Messages
2 months ago
Moved to Customer Service as this isn't Guidelines related.
0
0
XfinityWilliam
Official Employee
•
919 Messages
2 months ago
Hello user_5eiak6. We can take a look at your internet and see what is going on. Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0