dmpierceus's profile

Visitor

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3 Messages

10/25/2026 1:11 PM

My house is the only one on outage map for two days

My house has had an outage since 3:30pm yesterday and xfinity keeps changing the service resumption time. It is the ONLY house on the outage map so I don’t believe they are really working in it. How can I talk to someone and get this fixed? 

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Official Employee

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2.5K Messages

5 hours ago

@dmpierceus is there a confirmed interruption in the Xfinity app? 

Visitor

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3 Messages

5 hours ago

The app says there is an outage but the outage map only shows my house

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