My house is the only one on outage map for two days

Xfinity text:  your xfinity services may be unavailable due to an issue with our network. 

While we would see similar information that is available on the Xfinity app/website, I'd like to look further into the signal health in the area and see if we can find any additional information to provide. Please send our team a direct message with your full name and address.

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
  
  How to: Direct messaging within the forum