Visitor

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1 Message

Tuesday, April 14th, 2026 10:08 PM

My house is not a business location

My house is not now and has never been a business. 
i do not know why or how you flipped that on me.  It may have been when a rep kept me on phone a half hour when i just called to cancel because of rate increase.  He may have done that just to aggravate me 


i an calling this fraud and a scam because that is the fact! 

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Official Employee

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1.3K Messages

4 hours ago

@user_5fq2h3 There are a plethora of reasons the serviceability of an address could have been updated on our backend and I can assure you we can get that updated quickly and easily by having us enter a serviceability request to update the address if needed. How are you determining your address is listed as a business? 

Expert

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34K Messages

2 hours ago

This is not Accessibility/disability related.  Moved to Customer Service.

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