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Tuesday, February 10th, 2026 12:12 AM

My home internet has stopped working on [Edited] Newton mass

My internet service has stopped working at my house [Edited: "Personal Information"]. I'm forced to use my cellphone hotspot

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2.3K Messages

5 hours ago

Thanks for meeting us here, @user_ym3yl6, about your internet service. I'm sorry to hear the service isn't working. Have you attempted any troubleshooting? Have you checked the cabling or restarted the modem? Just a reminder that your Xfinity app would be very helpful with troubleshooting. It would also let you know if there is a service interruption in your area. 

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