user_nmqzuu Thanks for creating a post. To know why price changes happen, I would recommend reviewing the last few bill statements to review why changes happen, for example, if the promotional rate had expired and caused the bill to increase. We can help review what offers are available to you, and you can also manage your plan on the Xfinity website to see what plans are available there as well. If we can help review the account, please send our team a direct message with your full name and address.
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XfinityThomasD
Official Employee
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1.9K Messages
49 minutes ago
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