1 Message
My equipment was sent to my moving address cross-country one month in advance
I set up a move and transfer of service to my new address with a stop date at my current address by 1/27/25 since I will move then but you guys sent my equipment already to the new address a month in advance. What can I do? This is ridiculous.
EG
Expert
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110.3K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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1.5K Messages
4 months ago
@user_2wqsk5, Congrats on your move to your new home. I’m sorry to hear the equipment has shipped earlier than expected. We can help. I see you're already working with us via live chat and we will continue to assist you there!
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