Visitor

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1 Message

Monday, March 23rd, 2026 7:06 PM

My Disney plus and Hulu isn't working

Was told we have Hulu and Disney plus... how do you get it 

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New Poster

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4 Messages

13 hours ago

The "Activate" button on the "Your Subscriptions" page should take you to the right link; however, it takes you to some "partner" login screen for Walt Disney Company access that does not have a way to A) Sign-Up if you have no account and 2) Does NOT use your xfinity login credentials to operate either.

I'm also stuck on this and cannot figure out how to get around it for the life of me.

Official Employee

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119 Messages

13 hours ago

Thanks for posting on our Xfinity Community Forums, @user_3l5xp2. To activate your Disney+ Hulu bundle you can reference our article: Disney+, Hulu Bundle overview. Let us know how that works out.

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