Hi there, and thanks for dropping by the community forums, user_m5rkuy! I'm sorry to hear you're running into issues with your comcast.net email. To get a better idea of how to help, is this occurring when accessing your email via a third party email client (i.e. Outlook, Apple Mail, Thunderbird, etc.), or are you accessing it directly through the Xfinity website at https://www.xfinity.com/email? If it's through the website, have you already tried resetting your password at https://www.xfinity.com/password?
XfinitySean
Official Employee
•
581 Messages
5 hours ago
Hi there, and thanks for dropping by the community forums, user_m5rkuy! I'm sorry to hear you're running into issues with your comcast.net email. To get a better idea of how to help, is this occurring when accessing your email via a third party email client (i.e. Outlook, Apple Mail, Thunderbird, etc.), or are you accessing it directly through the Xfinity website at https://www.xfinity.com/email?
If it's through the website, have you already tried resetting your password at https://www.xfinity.com/password?
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