Hello user_c154vs! We appreciate you taking the time to reach out on our Forum about not being able to make a call from your cell phone to your landline. My team is here to help and would be more than happy to assist you with troubleshooting this.
To confirm, do you have Xfinity Mobile as your cell phone provider and Xfinity as your Home phone provider? Also, are you unable to make all outgoing calls, or just when calling your home phone number?
XfinityAmira
Official Employee
•
4.2K Messages
1 day ago
Hello user_c154vs! We appreciate you taking the time to reach out on our Forum about not being able to make a call from your cell phone to your landline. My team is here to help and would be more than happy to assist you with troubleshooting this.
To confirm, do you have Xfinity Mobile as your cell phone provider and Xfinity as your Home phone provider? Also, are you unable to make all outgoing calls, or just when calling your home phone number?
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