Visitor
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1 Message
My cable line is loose and rubbing against my garage roof
My cable line is loose and rubbing against my garage roof. I am afraid it will rub a bare spot on the roof or on cable.
The wire is at [Edited: "Personal Information"]
Visitor
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1 Message
My cable line is loose and rubbing against my garage roof. I am afraid it will rub a bare spot on the roof or on cable.
The wire is at [Edited: "Personal Information"]
XfinityDilary
Official Employee
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2.1K Messages
1 year ago
Hello, @jerry5. Thanks for posting on our Community Forums to let us know about this situation. We would like to help report and repair the line. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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110K Messages
1 year ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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