Visitor
•
1 Message
My Cable in Conduit got severed by an excavator.
I've been a customer since 2006 and today an excavator cut my orange cable in conduit in half. Who can I talk to?
Visitor
•
1 Message
I've been a customer since 2006 and today an excavator cut my orange cable in conduit in half. Who can I talk to?
XfinityAldrik
Official Employee
•
2.2K Messages
2 years ago
Thank you for bringing this issue to our attention @vtvince! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0