U

Visitor

 • 

1 Message

Thursday, June 12th, 2025 3:34 AM

My cable for Xfinity is outside and needs to be installed into my home

I need a technician to come out and install the cable outside so that I can use my modem inside.

Official Employee

 • 

2.3K Messages

2 days ago

 

user_nlnt1v Thank you for your post for help with needing a technician to connect this line. The Xfinity assistant is always a great place to start. If you devices are not receiving a signal, the Xfinity assistant would be able to help get an appointment set up for you. If this is a recently activated account, the visit may count as an installation and may have a fee to complete the setup. If the Xfinity assistant is not able to help or you prefer assistance from one of us send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into your appointment options with you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

forum icon

New to the Community?

Start Here