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3 Messages
10/07/2026 5:17 PM
The box is completely dead and won’t power up
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Official Employee
1.6K Messages
15 hours ago
Good morning @user_fddqhj. If you have an XFINITY store close by, you can exchange the cable box there for a new one. If not, our team can submit an order to ship you one. Which option would work best for you?
XfinityRaf
Official Employee
•
1.6K Messages
15 hours ago
Good morning @user_fddqhj. If you have an XFINITY store close by, you can exchange the cable box there for a new one. If not, our team can submit an order to ship you one. Which option would work best for you?
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