Good evening user_0v5s12 👋 I appreciate you stopping by our community for support with your billing concern, and you're in the right place! Nothing has me scrambling more than seeing I was charged something I shouldn't have been on any kind of bill, so I want to help any way we can 👍
Up to this point, have you cross-referenced the amount you were charged with the amount reflecting on your latest statement in the Xfinity app to ensure they were different?
XfinitySeth
Official Employee
•
933 Messages
6 hours ago
Good evening user_0v5s12 👋 I appreciate you stopping by our community for support with your billing concern, and you're in the right place! Nothing has me scrambling more than seeing I was charged something I shouldn't have been on any kind of bill, so I want to help any way we can 👍
Up to this point, have you cross-referenced the amount you were charged with the amount reflecting on your latest statement in the Xfinity app to ensure they were different?
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