New Poster
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1 Message
My bill
I mailed my bill for Dec18 on the 14th of December. It never posted in my bank account. I decided to sign up at xfinity. I saw where you never received it. I immediately made the payment on line and even paid next months bill. I always make my payments on time and was wondering if you could refund my late charge.
Responses
ComcastJoeTru
Official Employee
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6.7K Messages
5 m ago
Hi Reginagorzelsky. Thank you for creating a post on our Forum. I can help reviewing your account and the late charge you were billed. Please send me a private message and include your full name and service address so I can access your account. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
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