Reginagorzelsky's profile

New Poster


1 Message

Sun, Dec 27, 2020 3:00 PM

My bill

I mailed my bill for Dec18 on the 14th of December. It never posted in my bank account. I decided to sign up at xfinity. I saw where you never received it. I immediately made the payment on line and even paid next months bill. I always make my payments on time and was wondering if you could refund my late charge. 


Official Employee


6.7K Messages

5 m ago

Hi Reginagorzelsky. Thank you for creating a post on our Forum. I can help reviewing your account and the late charge you were billed. Please send me a private message and include your full name and service address so I can access your account. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

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