New Poster
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2 Messages
my bill
I cant get through to talk to anyone at comcast. its such a problem , used to have great customer service and now have none
New Poster
•
2 Messages
I cant get through to talk to anyone at comcast. its such a problem , used to have great customer service and now have none
Responses
ComcastAmir
Official Employee
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6.3K Messages
7 m ago
Hello cletapeterson, I'd be happy to assist you with any questions or concerns that you have regarding your bill. For further assistance please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".
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cletapeterson
New Poster
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2 Messages
6 m ago
no I got no help from you or any answers. I changedmy cable in Oct 2020 on the phone. That same day someone at infinity added a 165.00 charge on my changes for a self installation kit. I DID NOT ORDER THIS KIT NOR DID I RECEIVE IT. WERE IS YOUR TRACKING INFO??? I AM SO UPSET WITH YOU. YOU USED TO ACTUALLY HAVE A GREAT CUSTOMER SERVICE. I WANT THIS CHARGE REFUNDED BACK TO ME. i USE AUTO PAY.
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Again
Expert
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25.8K Messages
6 m ago
Did you follow @ComcastAmir's direction and send him a PM as requested? He is the one that is able to help you with this.
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