Skip to main content
user_2yz3la
1st Topic

Visitor

 • 

1 Message

Monday, May 25th, 2026 7:04 PM

My bill went up AGAIN

I don’t know why i have to deal with this every month. I just spoke to customer service to understand why my bill was so high. I was signed up for a new plan and ONE MONTH LATER it’s back up to 216 dollars. 12 extra dollars for nothing. I’m so tired i just want to go back to sling tv.

Question

 • 

Updated 

9 hours ago

15

1

0

Oldest First
Selected Oldest First
XfinityAbel

Official Employee

 • 

261 Messages

9 hours ago

@user_2yz3la thanks for taking the time to post on our Xfinity Forums. I'd like to do everything I can to help with your billing concern. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

0

0

forum icon

New to the Community?

Start Here