@user_z54iqn Thanks for adding a post to the community. Check the balance on the card by using the phone number on the back. It is the best way to verify what it has directly. It may also have the website that manages the account. We've had different providers in the past, so in this case it's best to check the card vs prior posts here on the forum.
XfinityBenny
Official Employee
•
1.2K Messages
2 hours ago
@user_z54iqn Thanks for adding a post to the community. Check the balance on the card by using the phone number on the back. It is the best way to verify what it has directly. It may also have the website that manages the account. We've had different providers in the past, so in this case it's best to check the card vs prior posts here on the forum.
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