@user_19fuu3 Thanks for reaching out and bringing your concerns to our attention. Our team can help correct your apartment number. Can you please direct message me your first and last name along with your full service address so that I can assist? To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityKei
Official Employee
•
2.2K Messages
6 hours ago
@user_19fuu3 Thanks for reaching out and bringing your concerns to our attention. Our team can help correct your apartment number. Can you please direct message me your first and last name along with your full service address so that I can assist? To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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