Visitor
•
1 Message
My address is wrong and my mail keeps getting sent to my neghbor
I just need to change the apartment number in my address, but every time i call the automated wont let me!!!!!
Visitor
•
1 Message
I just need to change the apartment number in my address, but every time i call the automated wont let me!!!!!
Accepted Solution
XfinityDuron
Official Employee
•
121 Messages
22 hours ago
Hello @user_p9afv8 I will be more than happy to update the address to your account. To do so, I will first need you to send me a direct message with the Name and address of the account to
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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