Visitor
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4 Messages
My account
I am so tired of being passed around and then hung up on. My account has changed and I keep getting different prices. No one can help me!! I have been a loyal customer for over 30 plus years and you do not appreciate my loyalty. Please help and let some tell me what my bill is as last email on january 26, 2026 it was suppose to be $191.69. So please explain. My account number is [Edited: "Personal Information"]. Thanks
XfinityJon
Official Employee
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1.1K Messages
2 hours ago
Good afternoon user_joze63. We can certainly look into this for you. Have you made any changes to your account recently? Or has your price changed, and no changes have been made?
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