Hey there, user_7i7ioq! Thank you so much for taking the time to reach out to here on the Xfinity Forums. I am very sorry to hear about the experience with your services being disrupted after setting the arrangements. If the there is a payment arrange rather then a scheduled payment, it would guarantee the services to remain active. We can certainly take a look into the account with you. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the " Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityAdrienne
Official Employee
•
1.3K Messages
4 months ago
Hey there, user_7i7ioq! Thank you so much for taking the time to reach out to here on the Xfinity Forums. I am very sorry to hear about the experience with your services being disrupted after setting the arrangements. If the there is a payment arrange rather then a scheduled payment, it would guarantee the services to remain active. We can certainly take a look into the account with you. Can you please send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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