Geri3352's profile

New Poster

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3 Messages

Wed, Jan 13, 2021 5:00 AM

my account

My bill went from $168. and change  to $200. plus $$$  I want to speak with and agent to explain why and why was I not notifued

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Again

Expert

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25.8K Messages

5 m ago


@Geri3352 wrote:

My bill went from $168. and change  to $200. plus $$$  I want to speak with and agent to explain why and why was I not notifued


It sounds as though your contract ended and you're now paying every day pricing for your bundle.  Was there no notice of this in your billing statement a month or two ago?

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Official Employee

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326 Messages

5 m ago

Hi there @Geri3352, I hope my reply reaches you at a good time. I know a price change is always a little alarming. I will be happy to get you all the information you need about your bill and help. $32 a month can make a huge difference for sure. We just need to locate your account to discuss specific account information. Can you send us a private message with your name, account number, and service address? If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help. https://comca.st/3iNHrwR

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