Visitor

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2 Messages

09/19/2026 6:28 AM

Muse ai

Not letting muse ai connect to my email

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Official Employee

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1.5K Messages

7 hours ago

Hi there @user_q5wk73 our support for third-party email connections would be very limited in scope. You will want to make sure you have access to third-party email programs on:

https://www.xfinity.com/support/articles/third-party-email-access 


Are you able to access your email at

https://www.xfinity.com/email

Visitor

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2 Messages

7 hours ago

Yes, I already checked the third party box for Xfinity. It just will not allow me to log in on the muse ai. Even if I try to do it manually. I just ended up forwarding my Xfinity email to my Gmail account track my emails that way. The only problem with that is when I want to respond to a email it responds from my Gmail account instead of my Xfinity account. Unless I'm doing something wrong I will wait for a fix. 

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