Multiple outages everyday for weeks

Yes, the internet will not work on any and all devices I own (tv, phone, tablet, laptop, desktop). My neighbors are experiencing the exact same interruptions in internet service. We have all tried every piece of troubleshooting advice and instructions available to us via your AI assistants. We are experiencing multiple outages every single day, for more than a week now. Please help us. I cannot work from home like this. It is impacting my ability to make a living. Thank you. 

Oh man, thank you so much for sharing the details with us @user_l9enuw! I would be more than happy to dive into the account further, and troubleshoot with you further. Can you please send us a DM to get started?

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary. 
2. Click the "Direct Messaging" icon. 
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support". 
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line. 
7. Type your message in the text area near the bottom of the window. 
8. Press Enter to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

@user_l9enuw thank you for sending the direct message, I was able to locate that and will follow up with you there to investigate the internet connectivity concern further.