Visitor
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3 Messages
MS Outlook will not sync with new Yahoo email - PLEASE switch me back
I am attempting to update outlook on my desktop with the new settings for yahoo, and everything I have tried fails with the same results. I have tried with creating the 3rd party password as is mentioned in one of the help pages, I have tried with the password i had to create for Yahoo, and I have tried with the password for xfinity. None of these will connect with outlook, and I now no longer have access to email.
The yahoo app I installed on my phone initially seemed as if it would work, but now, it keeps saying my phone is offline, when clearly it is not.
This switch to Yahoo is terrible, I need this switched back to xfinity, at least that was working with outlook on my dektop


XfinityLinda
Official Employee
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2.8K Messages
29 minutes ago
Thanks for meeting us here in our community, @user_lsmjxv, about setting up your Yahoo email. Here: https://www.xfinity.com/support/articles/yahoo-email-migration-overview is a helpful article you can use to make sure your setup is correct. Please review it and let me know if you're still having trouble.
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