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user_jval9
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5 Messages

Sunday, June 22nd, 2025 11:07 PM

Moving/selling

We currently have our house for sale and our new one isn’t ready yet. What happens if we sell our house before the new one is ready? We have xfinity mobile so we can’t cancel services. 

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1 day ago

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XfinityEmilyB

Official Employee

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2.1K Messages

1 day ago

 

user_jval9 Thank you for posting on our forum so we can answer your questions about transferring Xfinity service to your new home. In the event you sell your house before your new home is ready for service to be transferred, we offer a 90 day window to restart your previous account. Do you foresee there being a timeframe greater than 90 days from selling your home until the new one is ready for service?

 

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