@user_y74rji Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. We are sad to hear that you will be leaving our Xfinity Family, but that sounds like an exciting move. :) I would love to further assist you with your request. Please send us a DM to Xfinity Support with your full name and address to get started.
To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
EG
Expert
•
120.6K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBillie
Official Employee
•
4.3K Messages
5 hours ago
@user_y74rji Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. We are sad to hear that you will be leaving our Xfinity Family, but that sounds like an exciting move. :) I would love to further assist you with your request. Please send us a DM to Xfinity Support with your full name and address to get started.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0