Visitor
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1 Message
Moving
The apartment I am moving to is listed as a business. What do I need to do to get it listed as a residential ? I do not see any options to direct message customer service.
Visitor
•
1 Message
The apartment I am moving to is listed as a business. What do I need to do to get it listed as a residential ? I do not see any options to direct message customer service.
XfinitySeth
Official Employee
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1.4K Messages
9 hours ago
Hello Khalfani! Congrats on your upcoming move, and thanks so much for wanting to get setup with Xfinity at the new home 👏 I know how important it is to be online as soon as you get into a new home, so the last thing we want is for you to be held up form that. If you're going to an address that needs to be updated from a business address to a residential one, we definitely have a process for that that can help 👍
To get started, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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