Visitor
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2 Messages
Moving
Good morning, I called in to set moving my internet service to my new place but I’ve tried doing through the app without luck. I need to switch my internet service from my current house to my new effective 1.30.26
Visitor
•
2 Messages
Good morning, I called in to set moving my internet service to my new place but I’ve tried doing through the app without luck. I need to switch my internet service from my current house to my new effective 1.30.26
XfinityDena
Official Employee
•
4K Messages
10 hours ago
Thank you for reaching out @user_ptys32
Please send me a Direct Message with your name and service address and the new address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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