Moving

@user_cmnv0r

Thanks for reaching out to us, Congrats on the move to the new location!

Let's take a deeper look at your order to see how the transfer of requests was set up as generally if you're in the same market area you just do a transfer of service and take your equipment with you. But go ahead and send me a direct message including your first and last name and complete service address and we'll make sure everything is set up to go as smoothly as possible.

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message