Visitor
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1 Message
Moving
Hello. I currently have Xfinity WiFi and everything. I am moving may 26th (that exact day). I want to transfer my WiFi (I wanna basically start over so I get the deals and card and cheaper prices). Can someone call me and help with that? I call the number online and keep getting the AI never a real person.
XfinityMarshante
Official Employee
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58 Messages
12 days ago
Hello @user_dbu2f3, Thank you for leaving a post. Hope you are having a great day. Congratulation on your new location. I understand the importance of making sure you have the right package that fits your budget. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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