Hi there! Thank you for thinking about Xfinity for your new home. Its quick and easy to set up your transfer to the new home. You will need the new address as well to check for serviceability and options for installation. Please check https://www.xfinity.com/learn/moving to get started.
If you are moving across state lines you can send us a direct message as you would require a new start of service vs. a transfer of service.
To send a direct message:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityEva
Official Employee
•
1.7K Messages
29 days ago
Hi there! Thank you for thinking about Xfinity for your new home. Its quick and easy to set up your transfer to the new home. You will need the new address as well to check for serviceability and options for installation. Please check https://www.xfinity.com/learn/moving to get started.
If you are moving across state lines you can send us a direct message as you would require a new start of service vs. a transfer of service.
To send a direct message:
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