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user_bh53fy
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Tuesday, December 31st, 2024 2:45 AM

Moving

I moved and when I went to set up my internet it said the earliest you’ll activate it is the January 3rd. I was wondering if there was anyway to do that quicker?

Question

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Updated 

5 months ago

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EG

Expert

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110.4K Messages

5 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBenjaminM

Official Employee

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2K Messages

5 months ago

 

user_bh53fy Hello! Thank you for reaching out to us here on our Community Forum. It sounds like it was the way your order was put together, we should be able to get that updated for you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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