1 Message
moving
I am moving from [Edited: "Personal Information"]
TO:
[Edited: "Personal Information"]
they accidentally canceled the service to where I am moving TO during my attempt to transfer my service. I need the service to be established at Glenwillow Lane! Cancel Tipton address and start the Indianapolis service PLEASE! I’m moving TODAY AND SOMETHING WENT WRONG
XfinityRoberto
Official Employee
•
1.4K Messages
2 months ago
Good morning and welcome to Comcast @user_7d1r9p! Thank you for taking your time in reaching out to us today over our Xfinity Community Forums! What an amazing way to communicate now these days! Congratulations on your new home. I have moved in the past and I know how crazy things can get! I will be happy to work with you today to make this as smooth and easy as possible.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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