Hi @user_15a0ee, thank you for reaching out on the Xfinity Forums for assistance today. Our team can definitely help! Can you please send us a direct message with your first and last name and the address to get started?
To send a "Direct Message" ("Private") message: Click "Sign In" if necessary • Click the "Direct Message" icon (top right corner) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
CCCassandra
Problem Solver
•
502 Messages
3 years ago
Hi @user_15a0ee, thank you for reaching out on the Xfinity Forums for assistance today. Our team can definitely help! Can you please send us a direct message with your first and last name and the address to get started?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0