1 Message
Moving: what else should I expect to go wrong?
I scheduled to transfer service to a new location on the 11th and I guess someone made a mistake and now I'm without Internet on the 1st at my current address and the new service won't start until the 12th.
XfinityTommy
Official Employee
•
2.9K Messages
2 years ago
Hello user_c37hch
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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