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Tuesday, October 15th, 2024 3:55 PM

Moving Utility Under Ground

I have a utility box in front of my house that I would like to have buried.  How do I go about requesting this change?

Thank you!

Official Employee

 • 

1.3K Messages

1 month ago

We can definitely help out here with this request. There is an initial appointment to have a technician come out to the location and determine if this is possible and what the plan of action would be. There is a cost of $100 for the visit and we can schedule that for you here. Please send us a direct message with your full name and service address to get started. 

 

To send a direct message: 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

2 Messages

Thank you for your quick response. Is there typically a cost for the burying itself?  Or is that included in the $100?

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