Moving utility box

Hello,

I am moving to a new address to a new home currently under construction. The utility box placement is in the way of our planned driveway and looking to get it moved. Does anyone have recommendations on how to go about requesting the utility box to be moved? It has already been hit multiple times from construction vehicles.

Responses

Oldest First

Selected Oldest First

XfinityTommy

Official Employee

•

3K Messages

2 hours ago

Hello user_gco71. Welcome to the Xfinity Forum, and thank you for posting your question here. We ask that you please refrain from sending any employee, our XfinitySupport team, or any Xfinity Forum user an unsolicited direct message. Sending unsolicited direct message is a violation of both our Xfinity Forum Guidelines and our Xfinity Forum Acceptable Use Policy.

Regarding the pedestal, did the construction foreman submit permits and have the utility easement updated on the plot map? The plot map and utility easement location is what traditionally dictates the placement of the pedestal box.

5

0

U

user_gco71

Visitor

•

4 Messages

I have no idea what was submitted. This is part of a neighborhood and the developer should have done so.

Like

Reply

2 hours ago

0

XfinityTommy

Official Employee

•

3K Messages

user_gco71 Do you have contact with someone that is managing the project? That would be the best initial contact to share these concerns about the existing location of that pedestal. They would be the ones to ensure things are within the plot map, because from our side of things, that pedestal should be inside that utility easement allotted to the location.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

2 hours ago

0

U

user_gco71

Visitor

•

4 Messages

Is there a way to request that it be moved?

Like

Reply

1 hour ago

0

XfinityBrianH

Official Employee

•

2.3K Messages

user_gco71 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

1 hour ago

0

U

user_gco71

Visitor

•

4 Messages

Done. Thank you for your help!

Like

Reply

15 minutes ago

0

Customer Service

user_gco71

Moving utility box

XfinityTommy

user_gco71

XfinityTommy

user_gco71

XfinityBrianH

user_gco71

New to the Community?