Visitor
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1 Message
Moving Underground Cable
Hello,
I need to speak with someone about moving the underground cable line for an above ground pool. The line runs diagonal through the center of my yard. I'm unsure where to start with this request.
Thank you,
Samantha
CCKorie
Problem Solver
•
1.1K Messages
2 years ago
Hey there! You have reached the best team to help with this. We will need to submit a ticket to our local team in your area to have this line moved. Please feel free to send us a DM with your name and address. I look forward to hearing from you.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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