1 Message
Moving today need to switch to new house
Hey there I’m moving from Sophie lane in bunker hill wv to Desmond lane in gerradstown wv I have been trying to go threw app but only lets me go so far please help
1 Message
Hey there I’m moving from Sophie lane in bunker hill wv to Desmond lane in gerradstown wv I have been trying to go threw app but only lets me go so far please help
XfinityMarcos
Official Employee
•
1.8K Messages
21 days ago
Hello user_ixe5ap, I hope your move goes smoothly, and you get settled in to your new place pretty fast. I can help with your transfer and make sure we get everything set up. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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