Visitor

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2 Messages

Thursday, July 31st, 2025

Moving to my parents - want to transfer service there, Xfinity is already there

I am moving to my parents house and I want to take my internet from here to there. My parents already have Xfinity at their home (it's under my wife's name - she runs the school in the basement there that has Xfinity). But Xfinity is giving me a hard time to move the service - I have to pay $100 for an installer to come. Again the service is already there, I just want to move mine to there and replace the existing. 

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Official Employee

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1.9K Messages

9 days ago

Hello, @Shahryar we will take the right actions to help. Do you have cable outlets in the area you need a second account? There's always a chance those need to be activated. Did you already set up a transfer of service? 

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