Evie_Frye's profile

Regular Visitor

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3 Messages

Tue, Oct 6, 2020 2:00 PM

Moving to an internet only plan

I would like to change my plan from cable/internet to only internet. I would also like to get the unlimited data as well. I don't see a way to do this on the website so I assume I need to speak to an employee about this.

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Accepted Solution

ComcastChe

Official Employee

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6.1K Messages

7 m ago

Hi @Evie_Frye

 

Thanks for coming to the Xfinity Forums to get help with downgrading your services. We'd be happy to help! To get started, please send me a private message with your first and last name and the street numbers associated with your address. To send a private message, click on "ComcastChe" and then click send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 Messages

7 m ago

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