Visitor
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1 Message
Moving to an address soon but unit number does not show up in the service address
I signed up for service but the unit number is missing in the service address and mailing address. Can someone please help correct this?
Visitor
•
1 Message
I signed up for service but the unit number is missing in the service address and mailing address. Can someone please help correct this?
XfinityDilary
Official Employee
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2.1K Messages
2 years ago
Hey, @user_b5307a! Thanks for posting on our community forums and for choosing us as your service provider with your recent move. We appreciate your continued business. I'd be happy to check what's going on with the address and help correct the unit if needed. Could you please send our team a private message with your name and service address? We can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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