1 Message
Moving To a New House
How do I move my wifi location to a new house? Do I just take my current modem with me and plug it in? Do I need to have someone come and install it? The place I’m moving to doesn’t have the best cell service so I won’t be able to call support once I bring the equipment there, so I was hoping that I could get someone to come in person to set it up.
XfinityKrista
Official Employee
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1.5K Messages
2 years ago
Hello Redcannon4, thank you for taking the time to reach out on social media. Congratulations on your new home!
Customers can set up a transfer of service through the Xfinity app. Here is a link with the process https://www.xfinity.com/learn/moving.
We can absolutely help with the transfer here over social media as well. If a professional installation is needed you can schedule it via the process mentioned above, or our here over social media. Do you know if Xfinity service has ever been installed at your new home?
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